enterprise e-commerce website

4 Essential Features of An Enterprise E-Commerce Platform

Deciding on building a website from scratch can be a tedious task. It can cost you a lot of money and time as you will have to look for a designer to create the site for you.  At times, you may decide to perform the task by yourself and build one with fewer features and can hinder the success of your business. Hence, using an enterprise e-commerce platform can be a good idea as you will create a site within a minute. However, some platform cannot work well for you. They provide fewer features which can hinder the functionality of your site. In this case, before you choose on for your site, you need to consider these 4 features:

Scalability feature

If growing your business is your goal, this feature should be your first consideration. It will enable your site to handle a massive amount of work without crashing. As you know, crashing of a website can negatively impact your business as you will lose all business data and you will have to start from scratch.


Another great feature is the security. It will ensure that all your data are safe. An enterprise e-commerce platform with the ability to store your business information in the cloud is crucial as you will still have the data even after losing your desktop or smartphone. The PCI (Payment Card Industry) and SSL (Secure Socket Layers) certifications can ensure that your customers’ data are secure when making payment. Also, a platform that will send you a notification to back up your data should be your priority as you will be up-to-date to prevent hackers from destroying your site.

Marketing tools

This feature is essential for an enterprise e-commerce website to help you sell your products quickly. The SEO feature is vital in an enterprise e-commerce platform to enable those customers whose use Google to find the best products, find you with ease. Another great tool is social media. It will allow you to reach a massive number of customers.

Customer support

 Everyone including the experts needs help. Some platforms take long before they respond to you. Hence, selecting an enterprise e-commerce platform with 24/7 customer support is essential. With this, you will receive positive feedbacks through various means such as free phone call, video chat, and text.

Wrapping up

These features will enable you to run a business of high returns. You will create a professional site and get help to fix issues quickly. Also, you will increase sales because of marketing tools and scalability feature. The security feature will prevent you from encountering losses.

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